Contact Braintree Coaching Australia
Email or call the Braintree Coaching Australia team. Every enquiry is read by someone on our Sydney teaching and admissions staff, and we reply by email — usually within one business day.
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- Answered by our teaching team
Course questions go to the teachers who run the programme — not a generic call centre or chatbot.
- A reply, usually within one business day
We answer enquiries by email during staffed hours (Sydney time). Messages sent after hours are answered the next business day.
- A short call when you need one
If email isn't enough, ask in your message and we'll arrange a 15-minute call with the head tutor.
Send us a message
Tell us your child’s year level if it’s a course question — it helps us point you to the right teacher.
Quick answer
You can contact Braintree Coaching Australia by email at hello@braintreecoaching.com.au or by phone on 1300 272 468 during staffed hours (Monday to Friday, 9:00am–7:00pm AEST). Enquiries sent through the form above are answered by email, usually within one business day.
Prefer to email a specific desk?
Each inbox is monitored by the team that owns it. Pick the one closest to your question.
Enrolment & course questions
Course intake, scheduling, trial classes, and choosing the right programme for your child.
hello@braintreecoaching.com.auCurrent familiesStudent & login support
Mock-test access, login help, and account changes for enrolled students.
support@braintreecoaching.com.auAccountsBilling & invoices
Payments, refunds, tax invoices, and sibling discounts.
billing@braintreecoaching.com.auSydney and Melbourne, teaching online across Australia
Our offices in Sydney and Melbourne are where the team plans and writes. Classes, mock marking, and parent calls happen online, so families in every state work with us the same way.
- SYDSydneyHQSydney, NSW · Head office
- MELMelbourneMelbourne, VIC · Planning & teaching team
- AUOnlineEvery state, every timezone · Live classes nationwide
Staffed hours (AEST)
| Day | Hours |
|---|---|
| Monday – Friday | 9:00am – 7:00pm |
| Saturday | 10:00am – 5:00pm |
| Sunday | Closed |
Public holidays in NSW and VIC are observed. Out-of-hours messages are answered first thing the next business day.